IBPS CSA Notification 2025 – Apply online for Customer Service Associate Posts
The Institute of Banking Personnel Selection (IBPS) has announced a golden opportunity through the notification for recruitment to the post of Customer Service Associate (CSA).
IBPS CSA Notification 2025 is out:
The Institute of Banking Personnel Selection (IBPS) has released an official notification for the engagement of Customer Service Associates under the Common Recruitment Process (CRP CSA-XV). This blog post provides a clear guide to the recruitment process, eligibility criteria, application process, and important details based on the official IBPS notification.
Overview of the IBPS CSA Notification 2025:
IBPS announced recruitment for the post of Customer Service Associate (Clerical cadre) through CRP-XV. Applications are invited online from qualified candidates via the IBPS website www.ibps.in, with the application window open from 01-08-2025 to 21-08-2025.
A large number of vacancies are expected across participating public sector banks in India for the year 2026–27.
In this post, you will find eligibility, age, important dates, exam details, and how to apply online.
📌 Eligibility Criteria for IBPS CSA Recruitment 2025:
Educational Qualifications:
- Degree (Graduation) in any discipline from a recognized University by 21-08-2025.
- Computer Literacy: Candidates should have a Certificate/Diploma/Degree in computer operations/language or must have studied Computer/IT as a subject in high school/college/institute.
- Proficiency in the local language of the State/UT applied for.
Age Limit (as on 01-08-2025):
- Minimum: 20 years
- Maximum: 28 years (i.e., candidate must be born not earlier than 02-08-1997 and not later than 01-08-2005)
- Age relaxation as per Govt. rules for SC/ST, OBC (Non-creamy layer), PwBD, Ex-servicemen, and others.
📝 How to Apply Online for IBPS CSA Notification 2025:
- Visit the official IBPS website: www.ibps.in
- Click on “CRP Clerks” → “Common Recruitment Process for Customer Service Associate (CRP CSA-XV)”
- Register and fill the online application carefully.
- Upload required documents and certificates.
- Pay the application fee online.
- Submit and download/save the application form PDF for future reference.
IBPS CSA Notification 2025 Summary:
|
Particular |
Details |
|
Recruitment Agency |
Institute of Banking Personnel Selection (IBPS) |
|
Post Name |
Customer Service Associate (CSA) |
|
Department |
Participating Public Sector Banks |
|
Total Vacancies |
State-wise & bank-wise (as per Annexure-I in notification) |
|
Age Limit |
20–28 years (as on 01-08-2025); age relaxation applicable |
|
Educational Qualification |
Degree (Graduation) + Computer Literacy + Local Language Proficiency |
|
Pay Scale |
Basic pay starts at ₹24,050 + allowances |
|
Application Fees |
₹850/- for General/EWS/OBC; ₹175/- for SC/ST/PwBD/ESM |
|
Application Start Date |
01-08-2025 |
|
Application End Date |
21-08-2025 |
|
Exam Dates |
Preliminary: October 2025; Main: November 2025 |
|
Official Website |
|
|
Download Notification |
🎓 Exam Pattern:
- Preliminary Exam: English Language, Numerical Ability, Reasoning Ability – 100 questions, 60 minutes.
- Main Exam: General/Financial Awareness, General English, Reasoning Ability, Quantitative Aptitude – 155 questions, 120 minutes.
- Negative marking of 0.25 for each wrong answer.
🔎 Need More Information?
Visit the official IBPS website to download the detailed notification and read all instructions carefully.
✅ Conclusion
The Customer Service Associate (CSA) recruitment by IBPS for 2025 is a golden opportunity for graduates to join leading public sector banks across India. Follow the eligibility, apply before the last date, and start your preparation early to increase your chances.
Stay updated with official announcements and keep your documents ready to avoid disqualification.
Ready to apply? Visit www.ibps.in today and start your journey to becoming a Customer Service Associate!
Disclaimer: This article is based on the IBPS CRP CSA-XV notification for 2025. Always refer to the official IBPS website for the latest and most accurate information.
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